Tourist Info · Ueno
Tokyo Metro Ueno Station Passenger Information Center 東京メトロ上野駅旅客案内所
JNTO-recognised Tokyo Metro counter inside Ueno Station with English-speaking staff for subway routes and passes.
Hours9:00-17:00
ClosedOpen all year
PriceFree
Getting thereUeno Station (Ginza / Hibiya lines), inside the station
Time needed5-15 min
Best timeAny time during opening hours
AddressInside Tokyo Metro Ueno Station (Ginza / Hibiya lines), 7-1-1 Ueno, Taito-ku, Tokyo
Websitetokyometro.jp/en/index.html
About
This Tokyo Metro passenger information centre inside Ueno Station is recognised by the Japan National Tourism Organization. English-speaking staff answer questions on subway routes, discount tickets and day passes, and give dining tips. It is a useful first stop for visitors arriving from Narita on the Skyliner.
Highlights
- JNTO-recognised
- English-speaking staff at all times
- Advice on Tokyo Subway Ticket and passes
- Free Wi-Fi
Tips
- Ask here which exit to use for Ueno Park or Ameyoko
Open in Google Maps · Info checked 2026-10-10
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Open in the appNearby
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- National Museum of Western ArtMuseum · 220 m away
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- Kiyomizu Kannon-dō TempleTemple · 270 m away