Tourist Info · Shinjuku
Tokyo Metro Shinjuku Station Passenger Information Center 東京メトロ新宿駅旅客案内所
JNTO-recognised Tokyo Metro desk at Shinjuku Station's Marunouchi Line, helpful for navigating the world's busiest station.
Hours9:00-17:00
ClosedOpen all year
PriceFree
Getting thereShinjuku Station (Marunouchi Line), inside the station
Time needed5-15 min
Best timeAny time during opening hours
AddressWest Exit Underground Shopping Arcade No. 1, 1 Nishi-Shinjuku, Shinjuku-ku, Tokyo (Marunouchi Line Shinjuku Station)
Websitetokyometro.jp/en/index.html
About
This Tokyo Metro passenger information centre in the Marunouchi Line part of Shinjuku Station is recognised by JNTO. English-speaking staff help with subway routes, passes and dining information. In a station with over 200 exits, it is a reliable place to get directions.
Highlights
- JNTO-recognised
- English-speaking staff
- Subway pass advice
- Free Wi-Fi
Tips
- Bring your destination name in Japanese if you can; staff will point you to the right exit
Open in Google Maps · Info checked 2026-10-10
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