Tourist Info · Haneda Airport

JR EAST Travel Service Center · Haneda Airport Terminal 3 JR EAST Travel Service Center 羽田空港第3ターミナル駅

JR East's counter at Haneda Airport Terminal 3 Station, open 6:45–20:00, so you can exchange your Japan Rail Pass and book Shinkansen seats the moment you land.

Hours6:45–20:00

ClosedOpen all year

PriceFree

Getting thereHaneda Airport Terminal 3 Station (Tokyo Monorail)

Time needed15–30 min

Best timeOn arrival at Haneda

AddressHaneda Airport Terminal 3 Station, 2-6-5 Haneda-Kuko, Ota City, Tokyo

Websitejreast.co.jp/en/multi/customer_support/s

About

Located at the Haneda Airport Terminal 3 station (Tokyo Monorail, a JR East group company), this center lets international arrivals at Haneda deal with rail passes before heading into the city. Services cover Japan Rail Pass exchange and purchase, JR East area passes, fare and Shinkansen tickets, JR-EAST Train Reservation pick-up and tourist information for East Japan and Hokuriku, with free JR-EAST Wi-Fi. The Monorail from here runs to Hamamatsucho for the JR Yamanote Line.

Highlights

Exchange your Japan Rail Pass on arrival
Book Shinkansen seats before leaving the airport
Opens 6:45 for early arrivals
Linked to the Tokyo Monorail to Hamamatsucho
Free JR-EAST Wi-Fi

Tips

Bring your passport: it is required for Japan Rail Pass and most tourist-pass purchases and exchanges
Queues build in the morning when travellers start their pass; mid-afternoon is usually quicker
A Japan Rail Pass does not cover the Tokyo Monorail; plan to pay the fare to Hamamatsucho
Start date matters: you choose the pass start date at exchange, so do not activate it on a day you will not ride JR

Open in Google Maps · Info checked 2026-10-09

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JR EAST Travel Service Center · Haneda Airport Terminal 3 JR EAST Travel Service Center 羽田空港第3ターミナル駅

About

Highlights

Tips

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